Privacy Policy

1. Introduction

At xPirience Sàrl, the privacy of your data is an absolute priority. We are committed to protecting your personal information and being transparent about how we collect and use it, in accordance with the Federal Act on Data Protection (FADP) and, where applicable, the GDPR.

2. Data Collection

We collect the data you provide to us directly (name, email, company name) when you fill out our contact forms, request a demo, or subscribe to our services.

We also automatically collect certain technical data during your navigation (IP address, browser type) for statistical and security purposes.

3. Use of Data

Your data is used to:

  • Provide you with the requested services (audits, consulting, support, custom solution development).
  • Allow access to and use of our software solutions (KANZen, Spendzen, etc.).
  • Communicate with you regarding your account, contracts, or offers.
  • Improve our services, solutions, and platform security.
  • Comply with our legal and regulatory obligations.

4. Hosting and Security

Customer data using our software solutions is primarily hosted in Switzerland or within the European Union, depending on service specifications. We implement robust technical and organizational security measures to protect your data from unauthorized access, loss, or alteration.

5. Data Sharing

We never sell your personal data. It is only shared with third parties when strictly necessary for the provision of the service (e.g., hosting providers, payment processors) or if required by law.

6. Your Rights

In accordance with FADP and GDPR (where applicable), you have a right of access, rectification, erasure, and portability of your data, as well as a right to restrict processing. To exercise these rights, you can contact us at: info@xpirience.ch

7. Cookies

Our sites and solutions use cookies to improve user experience, ensure technical operation, and perform anonymous visit statistics. You can configure your browser to manage your cookie preferences.

Last updated: January 23, 2026